| | | EBT (Electronic Benefits Transfer) CardThe EBT system is used in California to deliver public assistance benefits, such as CalFresh, CalWORKs, and other food and cash benefits. In California, this is called the Golden State Advantage EBT card.
A new mobile app and web-based portal called ebtEDGE provides new features for Electronic Benefit Transfer (EBT) cardholders in California, allowing them to better protect their CalFresh and CalWORKs benefits.
ebtEDGE iOS App Store ebtEDGE Google Play Store
If you think your benefits may have been stolen, you should immediately call the customer service telephone number listed on the back of your EBT card, (877) 328-9677, or contact your county worker. Remember, you should: - Never give out your personal information to anyone.
- Keep your EBT card number and PIN a secret, and never write your PIN on your card, the card sleeve, or on anything you keep with your card. Do not keep your card and PIN together.
- Never give out your social security number, EBT card number or PIN to anyone.
To help cardholders better protect their EBT account(s) and benefits, the State of California launched a new tool in November 2023. The free ebtEDGE Mobile and Web-based App may be used to help manage your CalFresh and/or Cash benefit account(s), check your balances, and review transactions. It offers new security features such as PIN changes, the ability to freeze cards when not in use, and to block out-of-state transactions. The ebtEDGE application is available for both iPhone and Android users, or, if you do not have a mobile device, you can manage your account online at www.ebt.ca.gov . For more information, please see the FIS ebtEDGE Flyer / FIS ebtEDGE Flyer (Espanol) for more information.
To report that benefits have been electronically stolen from your account, please complete the EBT 2259 Report of Electronic Theft of Benefits form and turn in to your local county office or caseworker. Reporte de Robo Electronico de Beneficios (Español) Report Of Electronic Theft of Benefits (English)
Click on the icons below to access your EBT card information or to see a map of the stores near you that will accept your card.
EBT Surcharge Free ATMs If your EBT card is Lost, Stolen, or Damaged please call customer service right away at (877) 328-9677. Once you report a problem with your EBT card, your card will be disabled and you will be given instructions on how to get a new card. If your EBT card is damaged and no longer works, you should request a replacement card as soon as possible. If someone else uses your card and personal identification number (PIN), your benefits might not be replaceable.
EBT (Electronic Benefit Transfer) Guide
Guía de EBT (Tarjeta de Transferencia Electrónica de Beneficios) |
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