Access to Services

Welcome to Solano County Behavioral Health General Access page. On this page, you will find information for accessing SCBH services, as well as resources for consumers.
 

                                


The Solano County Interdisciplinary Collaboration and Cultural Transformation Model (ICCTM) MHSA Innovation Project aims to increase culturally and linguistically appropriate services for County-specific unserved and underserved populations with low mental health services utilization rates identified as; the Latino, Filipino, and LGBTQ+ communities. The project is anchored in community engagement practices and the nationally Culturally and Linguistically Appropriate Service (CLAS) Standards. Through the ICCTM project, fourteen (14) quality improvement (QI) action plans were developed by multi-sector community partners highlighting the local community's perspective on culturally appropriate practices that should be integrated into the current local mental health system of care. One of the QI action plans, TRUECare Promoter Roadmap, aims to develop an easy-to-understand, culturally appropriate resource map for the community that will be made available in English, Spanish and Tagalog through a web-based version as well as paper versions. 

Interactive Map Instructions
Below is the web-based version of the TRUECare Map, which is interactive. To use the interactive map, click on the image below. The English version of the map will open in a new window, but you may select your preferred language by clicking on it in the bottom, right-hand corner. To use the map, click on any of the labeled pin icons; Abuse Support, Crisis, Access, Housing, Support Advocacy, Basic Needs, or Culture Matters. When you click on an icon, a new page will open listing resources that relate to that subject. To return to the main screen/map, click on the "Home" icon in the top, left-hand corner. 

If the map does not work when you open it, you may need to download the map and open it from your computer. You can download an interactive version of the map here. You can also try accessing the map on a different internet browser.   




Click on your preferred language below to download or print a PDF (non-interactive) version of the TRUECare Roadmap:
English
Spanish
Tagalog



Below are further resources and informing materials about consumer rights and benefits provided within the Solano Mental Health Plan. If you need more information, please call our ACCESS unit at 1-800-547-0495.
 

MediCal Beneficiary Guides
English 
Spanish
Tagalog

Provider Directories
To see the current provider directories for Solano County in English or Spanish, please click here.

Privacy Practices
English
Spanish
Tagalog

Consent to Treatment
English
Spanish
Tagalog

Intake Forms
Acknowledgement of Receipt 
    English & Spanish
    Tagalog


Authorization to Release Medical Information
    English - Fillable Version
    English - Non-fillable Version 

    Spanish - Fillable Version    
    Spanish - Non-fillable Version
    Tagalog - Fillable Version
    Tagalog - Non-fillable Version

Consent for Telehealth 
    English
    Spanish
    Tagalog

Consent to Email-Text
    English
    Spanish
    Tagalog

BBS Notice to Clients
    English

For more information on Patient's Rights, please visit the Patient's Rights webpage by clicking here.