QA IN 25-05 – May 1, 2025

• 25-05 (A) QA Office Hours
• 25-05 (B) Effective Immediately – New Required Time Frame for Problem Resolution Process
• 25-05 (C) Intensive Home-Based Services (IHBS) Prior Authorization Updates to Process and Policies
• 25-05 (D) Updates to Function of Cycle Dates & New Flexible Tracking Model
• 25-05 (E) Artificial Intelligence (AI) and Protected Health Information
• 25-05 (F) Updated Avatar Reports: Report 118 PSC Caseload, PM Caseload Report and Additional Reports Used for Tracking Documentation and Authorization
• 25-05 (G) Outlook Calendar Integration with Avatar NX

QA IN 25-04 – April 1, 2025

• 25-04 (A) QA Office Hours
• 25-04 (B) Update to Documentation Manual Lockout Resources
• 25-04 (C) Consumer Perception Survey
• 25-04 (D) Updated Staff Master Form and Staff Master Bundle
• 25-04 (E) Psychologist Mandated Posting
• 25-04 (E) Fiscal Year 25/26 Contracts
• 25-04 (F) Updated Avatar Reports 112PM/C Program Service Summary and 101PM/C Program Service Listing

QA IN 25-03 - March 01, 2025

• 25-03 (A) QA Office Hours
• 25-03 (B) Solano County Transition to .gov as of March 1, 2025
• 25-03 (C) Reminder – Use of Add-On Code for Sign Language or Oral Interpretive Services (T1013)
• 25-03 (D) Pathways Screening Process Updates
• 25-03 (E) CARE Act Court on Solano County 
• 25-03 (F) Scanning Category Reminder
• 25-03 (G) Updated CAT Reporting Units

QA IN 25-02 – February 1, 2025

• 25-02 (A) QA Office Hours
• 25-02 (B) Updated Solano Outpatient Program CPT Code List  
• 25-02 (C) Confirmation of Accurate DHCS-1801 Form to Use in Solano County for 5150 Holds

QA IN 25-01 – January 1, 2025

• 25-01 (A) QA Office Hours
• 25-01 (B) Updated Behavioral Health Member Handbook Posted
• 25-01 (C) New AUDIOMED Billing Code for Medication Services
• 25-01 (D) Updated Y-TIC Referral Form
• 25-01 (E) PSC-35 Data Entry in Avatar

QA IN 24-12 – December 1, 2024

• 24-12 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-12 (A.1) QA Office Hours
• 24-12 (B) Updates to Behavioral Health Member Handbook
• 24-12 (C) New Authority for Release Of Records And Consent for Treatment for Members Policy Resources & Forms
• 24-12 (D) DHCS Behavioral Health Plan (BHP) Audit
• 24-12 (E) New BBS Requirement for Licensing Posting and Disclosure
• 24-12 (F) SCBH Annual Workforce Equity Survey

QA IN 24-11 – November 1, 2024

• 24-11 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-11 (A.1) QA Office Hours
• 24-11 (B) New Authority for Release of Records And Consent for Treatment for Members Policy Updates
• 24-11 (C) DHCS Behavioral Health Plan (BHP) Audit
• 24-11 (D) Required Disclosure of Unlicensed Status For Student Clinical Trainees & Unlicensed Clinical Staff
• 24-11 (E) Using Correct Avatar CANS Forms

QA IN 24-10 - October 1, 2024

• 24-10 (A) CalAIM - California Advancing & Innovating Medi-Cal
• 24-10 (A.1) QA Office Hours
• 24-10 (B) New Authority of Release Of Records And Consent for Treatment for Members Policy and Training Information
• 24-10 (C) Mental Health Professional Licensure Waiver
• 24-10 (D) Solano County Documentation Manual Updates
• 24-10 (E) Data Entry Of Zip Code Plus 4-Digit Extension in Avatar

QA IN 24-09 – September 1, 2024

• 24-09 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-09 (A.1) QA Office Hours
• 24-09 (A.2) Add-On Code for Sign Language or Oral Interpretive Services (T1013)
• 24-09 (B) New Authority for Release Of Records And Consent For Treatment For Member Policy And Upcoming Training

QA IN 24-08 – August 1, 2024

• 24-08 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-08 (A.1) QA Office Hours
• 24-08 (B) Solano County Audits FY 24-25
• 24-08 (C) BH-CONNECT Statewide Incentive Program

QA IN 24-07 – July 1, 2024

• 24-07 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-07 (A.1) QA Office Hours
• 24-07 (A.2) Payment Reform Updates Effective July 1, 2024
• 24-07 (B) Assembly Bill (AB) 665 and Updates on Consent and Release of Information for Minors (County & Contractor)
• 24-07 (C) Solano County Clinical Practice Guidelines Updated
• 24-07 (D) Retroactive Effective Date For Graduate Clinical Trainees Billing LPHA Codes 
• 24-07 (E) Solano County Documentation Manual Updates
• 24-07 (F) QA Process Updates on the Horizon
• 24-07 (G) 274 Reporting Process Replacing NACT
• 24-07 (H) Avatar NX Resources
• 24-07 (I) Avatar Access Screening And Referral CalAIM22 Form Training
• 24-07 (J) MH Quality Review Request Form Required for Contractor Programs
• 24-07 (K) EHR Alert Flag Policy and Reminders
• 24-07 (L) New TCM/Collateral Selection in the Individual Progress Note CalAIM23

QA IN 24-06 – June 1, 2024

• 24-06 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-06 (A.1) QA Office Hours
• 24-06 (B) Avatar NX In Use
• 24-06 (C) Monthly Test Call Assignments FY24-25
• 24-06 (D) Roll-Out of Opeeka for CANS Data Collection

QA IN 24-05 – May 1, 2024

• 24-05 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-05 (A.1) QA Office Hours
• 24-05 (A.2) “Lockout Codes Quick Reference Guide” Resource
• 24-05 (B) Roll Out of Avatar NX
• 24-05 (C) Changes to Lanterman-Petris-Short (LPS) Act
• 24-05 (D) Documentation Manual Billing Code Sections Posted
• 24-05 (E) Monthly Staff Reporting Process and Staff Form Review
• 24-05 (E) New Avatar Report 490 Program Authorization
• 24-05 (F) Old Location Codes Deactivated in Avatar Progress Notes

 
QA IN 24-04 - April 1, 2024

• 24-04 (a) CalAIM - California Advancing & Innovating Med-Cal
• 24-04 (A.1) QA Office Hours
• 24-04 (A.2) Updated CalAIM Resources
• 24-04 (A.3) Group Documentation Updates
• 24-04 (B) State Plan Amendment (SPA) Approval for Graduate Clinical Trainees Taxonomy Update
• 24-04 (C) Required Lobby Posting Updates
• 24-04 (D) Consumer Perception Survey
• 24-04 (E) Documentation Manual
• 24-04 (E) Updated Version of Doxy.me Rolled Out
• 24-04 (F) Transition of Care Tool Form in Avatar

QA IN 24-03 – March 1, 2024

• 24-03 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-03 (A.1) Use of Phone Location
• 24-03 (A.2) TCM/ICC Code Updates
• 24-03 (A.3) Use of ICC and IHBS Codes for Pathways Clients
• 24-03 (A.4) Duration Must Be Entered for Progress Notes in Avatar
• 24-03 (B) Updates to 274 and Monthly MHP Staff Tracking Processes
• 24-03 (C) Requirements Regarding Communications with Individuals with Disabilities
• 24-03 (D) New Calendar Codes in Avatar
• 24-03 (E) Updated Avatar Progress Note Report

QA IN 24-02 – February 1, 2024

• 24-02 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-02 (A.1) DHCS Clarification on Billing Without Client Present
• 24-02 (A.2) Requirements Regarding Psychotherapy Add-On Function in Avatar (COUNTY, CONTRACTORS USING AVATAR, AND CONTRACTORS USING THE CONTRACTOR SERVICE ENTRY FORM IN AVATAR)
• 24-02 (A.3) Comprehensive Medication Codes Require Accurate Location Code Selection
• 24-02 (B) DHCS Change In Terminology From Medi-Cal Beneficiary to Medi-Cal Member
• 24-02 (C) Telehealth Details and Reminders
• 24-02 (D) Lockout Parameters for Member’s at BACS CRT
• 24-02 (E) Quality Assurance Office Hours in February
• 24-02 (F) Consent and Minors
• 24-02 (G) Preparation for DHCS Triennial County Engagement in 2024
• 24-02 (H) Verbal Consent for Telehealth Form in Avatar
• 24-02 (I) Update to Crisis Intervention Tool Form

QA IN 24-01 – January 1, 2024

• 24-01 (A) CalAIM - California Advancing & Innovating Med-Cal
• 24-01 (A.1) Updated BHIN 23-068 Regarding CalAIM Documentation Redesign
• 24-01 (A.2) CalAIM Payment Reform Regroup Sessions Follow-Up Resources and Recordings
• 24-01 (B) MHP Beneficiary Handbook Updated and Posted
• 24-01 (C) Health Information Exchange (HIE) Internal Opt-Out Process
• 24-01 (D) Changes to Processes for Involuntary Detentions and Certification Hearings

QA IN 23-12 - December 1, 2023

• 23-12 (A) CalAIM - California Advancing & Innovating Med-Cal
• 23-12 (A.1) CalAIM Payment Reform Regroup Sessions
• 23-12 (A.2) BHIN 23-068 - Updates to Documentation Requirements for all Specialty Mental Health Services 
• 23-12 (A.3) Case Conference CPT Codes
• 23-12 (A.4) New Location Code Requirements
• 23-12 (B) Updated Requirements for Written Records of Antipsychotic Medications Informed Consent for Voluntary Patients
• 23-12 (C) Contractor Programs Process to Report Student Trainees
• 23-12 (D) Updated Scanning Guidance
• 23-12 (E) Changes to Avatar Progress Note Forms
• 23-12 (F) Updates to Report 118 PSC Caseload and PM Caseload Report

QA IN 23-11 - November 1, 2023

• 23-11 (A) CalAIM - California Advancing & Innovating Medi-Cal
• 23-11 (A.1) Updated Codes for Contracts
• 23-11 (B) Updates to Beneficiary Handbooks
• 23-11 (C) Report 171A Authorization Listing
• 23-11 (D) Report 352 Documents in Draft by Staff

QA IN 23-10 - October 1, 2023

• 23-10 (A) CalAIM - California Advancing & Innovating Medi-Cal
• 23-10 (A.1) Reminder Regarding Location Accuracy and CPT Codes
• 23-10 (A.2) Reminder to Stop Using Old Service Codes
• 23-10 (A.3) Documentation and Travel Times Required on Progress Notes
• 23-10 (A.4) Collaborative Documentation Training
• 23-10 (B) Updated Solano Documentation Manual
• 23-10 (C) NACT for Fiscal Year 23-24
• 23-10 (D) myHealthPointe Pilot
• 23-10 (E) Health Information Exchange (HIE)
• 23-10 (F) New Face Sheet Coming Soon in Avatar - Report 117 Face Sheet

QA IN 23-09 - September 1, 2023

• 23-09 (A) CalAIM - California Advancing & Innovating Medi-Cal
• 23-09 (A.1) Updated Solano Outpatient Program CPT Code List
• 23-09 (A.2) List of Billing Codes by Provider Type
• 23-09 (A.3) G2212 Maximum Minutes
• 23-09 (A.4) Assessment Codes and Scope of Practice
• 23-09 (A.5) IHBS Clarifications
• 23-09 (B) AB1278 Physician Notice to Clients - Open Payments Database
• 23-09 (C) Signature Requirements on Mental Health Forms & Change in Medication Consent Requirement
• 23-09 (D) Valid Email Address Required for Avatar Access

QA IN 23-08 - August 1, 2023

• 23-08 (A) CalAIM - California Advancing & Innovating Medi-Cal
• 23-08 (A.1) Clarifications for Billable Time When Receiving a New Case
• 23-08 (A.2) Billing/Service Code Selection
• 23-08 (A.3) Clarification for Comprehensive Medication Service (Telephone - Audio Only) (99441)
• 23-08 (A.4) Group Progress Note in Avatar
• 23-08 (A.5) Clarifications Regarding Student Trainees
• 23-08 (A.6) Guidance for Avatar Scheduling Calendar Codes
• 23-08 (A.7) New Codes for Certified Peer Support Specialists (PSS)
• 23-08 (B) Beneficiary Appeal Reminders
• 23-08 (C) Solano County Audits FY 23-24
• 23-08 (D) Compliance Training Basics & HIPS Training Available for Yearly Requirement
• 23-08 (E) IHBS Authorization Clarification
• 23-08 (F) myHealthPointe Updates
• 23-08 (G) Protective Orders Policy Posted

QA IN 23-07 - July 1, 2023

• 23-07 (A) CalAIM - California Advancing & Innovating Medi-Cal - Payment Reform
• 23-07 (B) Updated Staff Master Form
• 23-07 (C) Individual Progress Note CalAIM23 and Medication Progress Note CalAIM23 in Avatar for Payment Reform

QA IN 23-06 - June 1, 2023

• 23-06 (A) CalAIM - California Advancing & Innovating Medi-Cal
• 23-06 (A.1) Taxonomy Confirmation for All Billing/Credentialed Providers
• 23-06 (A.2) Payment Reform Updates – CPT Codes
• 23-06 (B) Protective Orders and Minor Client Information
• 23-06 (C) Updated Telehealth Guidance from DHCS
• 23-06 (D) Monthly Test Call Assignments
• 23-06 (E) Updated Medi-Cal Beneficiary Handbook
• 23-06 (F) Comprehensive Quality Strategies
• 23-06 (G) Guide to Document Types and Naming Conventions for Contractor Uploads
• Updates to Previous QA IN Item 23-05 (B.3)

QA IN 23-05 - May 1, 2023

• 23-05(A) COVID-19 Updates - Telehealth Federal Pandemic Waiver Ending
• 23-05(B) CalAIM - California Advancing & Innovating Medi-Cal
• 23-05 (B.1) DHCS CalAIM Technical Assistance Audit Feedback 
• 23-05 (B.2) Payment Reform Updates
• 23-05 (B.3) Clarification of Service Code Location Codes for Client and Provider
• 23-05 (B.4) Clarification - Updated Version of Telehealth Consent Required for Both Current and New Clients
• 23-05(C) Updated Notice of Adverse Benefits Determination (NOABD) Reference Guide and NOABD Policy
• 23-05(D) Assessment Form & Details for Transitional Age Youth
• 23-05(E) Authorization for Release of Information (ROI) Signatures
• 23-05(F) Annual Consumer Perception Surveys

QA IN 23-04 - April 1, 2023

• 23-04(A) COVID-19 Updates
• 23-04(B) CalAIM - California Advancing & Innovating Medi-Cal
• 23-04(C) Beacon Name Change - Carelon Behavioral Health
• 23-04(D) Transportation for Medi-Cal Clients
• 23-04(E) Data Exchange and Interoperability
• 23-04(F) BBS Updates
• 23-04(G) Updates to Individual Progress Note CalAIM22
• 23-04(H) Report 246C Care Plan CalAIM22

QA IN 23-03 - March 1, 2023

• 23-02 (A) CalAIM - California Advancing & Innovating Med-Cal
• 23-03 (A.1) Payment Reform and CPT Codes
• 23-03 (A.2) Clarification for Programs to Complete Their Own Care Plans
• 23-03 (B) Updated Beneficiary Handbook & Beneficiary Notification
• 23-03 (C) Process for Grievances That Indicate Discrimination
• 23-03 (D) SMHS Considerations With the End of Covid-19 Public Health Emergency
• 23-03 (E) 274 Update – New Language Description Attachment

QA IN 23-02 - February 2, 2023

• 23-02 (A) CalAIM - California Advancing & Innovating Med-Cal
• 23-02 (A.1) CalAIM - Universal Screening Tools Training and Resources
• 23-02 (A.2) Requirements to include ICC on Care Plans
• 23-02 (B) Peer Support Services (PSS) Updates
• 23-02 (B.1) PSS Grandparenting and Implementation of Program Curriculum - Extended Deadline
• 23-02 (B.2) PSS Program Certification Updates and Requirements
• 23-02 (B.3) PSS Certification Programs Oversight
• 23-02 (C) DHCS FY 22-23 Protocol Reasons for Recoupment
• 23-02 (D) AB2275 - 5150 and Emergency Departments
• UPDATES TO PREVIOUS QA IN - Replacement to QA IN 22-09 (A)

QA IN 23-01 - January 1, 2023

• 23-01 (A) CalAIM - California Advancing & Innovating Medi-cal
• 23-01(A.1) CalAIM - Universal Screening & Transitions Tools: Live January 1, 2023
• 23-01(A.2) CalAIM - Transition of Care Tool Training and Resources
• 23-01(A.3) CalAIM BHQIP Update
• 23-01(B) Expired Diagnosis Codes and Corrections Moving Forward
• 23-01(C) Solano County Audit Process Updates for FY 22-23
• 23-01(D) Notification of Employee or Provider Termination or Separation
• 23-01(E) Updated Beneficiary Notice Regarding Medical Doctor Licensing
• 23-01(F) Email Field for Valid Email Only in Avatar Admission & Update Client Data Forms
• 23-01(G) Importance of Staff/Supervisor Management of Avatar Forms in Draft

QA IN 22-12 - December 1, 2022

• 22-12 (A.1) CalAIM - Universal Screening & Transition Tools: Going Live January 1, 2023
• 22-12 (A.2) CalAIM - Guidance for First Billed Service After Assessment
• 22-12 (B) Reminder QA Monthly Clinical Medi-Cal Documentation Training Required for All New Staff
• 22-12 (C) Updated Serious Incident Reporting (SIR) Reference Guide
• 22-12 (D) Problem Resolution Reporting Process
• 22-12 (E) 274 Reporting Monthly Requests
• 22-12 (F) New BBS Telehealth Training Requirement 
• 22-12 (G) New Avatar Medication Progress Note CalAIM22 

QA IN 22-11 - November 1, 2022

• 22-11(A.1) CalAIM - CalAIM Implementation BHQIP Update
• 22-11(A.2) CalAIM - "Downtime" CalAIM Assessment Forms Available
• 22-11(B) Solano County Audit Process for FY 22-23
• 22-11(C) DHCS BHIN 22-045 Enforcement Actions
• 22-11(D) Updated Combined Consent Forms
• 22-11(E) Updates to Vaccination, Testing & Masking Requirements for Behavioral Health Facilities
• 22-11(F) New CalAIM Adult Assessment
• 22-11(G) Avatar Notification When Entering Diagnosis

QA IN 22-10 - October 1, 2022

• 22-10(A) CalAIM - California Advancing & Innovating Medi-Cal
• Updates to Previous QA IN
• 22-10(B) Retiring Old Forms Now Being Replaced By CalAIM
• 22-10(C) Updates to Individual Progress Note CalAIM22
• 22-10(D) Youth Assessment CalAIM22

QA IN 22-09 - September 1, 2022

• 22-09(A) CalAIM - California Advancing & Innovating Medi-Cal
• 22-09(B) Expired Diagnosis Codes and Corrections Moving Forward
• 22-09(C) New Quality Assurance Email
• 22-09(D) New Clinical Avatar Forms

QA IN 22-08 - August 1, 2022

• 22-08(A) CalAIM - California Advancing & Innovating Medi-Cal
• 22-08(B) Fraud, Waste, and Abuse
• 22-08(C) Clinical Avatar Forms

QA IN 22-07 - July 1, 2022

• 22-07(A) CalAIM - California Advancing & Innovating Medi-Cal
• 22-07(B) Quality Assurance and Performance Improvement
• 22-07(C) Updated Requirements for Telehealth Consent 
• 22-07(D) Monthly Test Call Assignments 22-23 
• 22-07(E) Language Link
• 22-07(F) 274 Provider Network Data Reporting
• 22-07(G) New Telehealth Platform for County
• 22-07(H) Middle Name Entry in Avatar Client Form
• Updates to Previous QA IN

QI IN 22-06 - June 1, 2022

• 22-06(A) CalAIM - California Advancing & Innovating Medi-Cal
• 22-06(B) Peer Support Services (PSS) – Updates & Certification
• 22-06(C) Behavioral Medical Coordination
• 22-06(D) Requirements for Updating Staff Forms
• 22-06(E) NPI Service Location Updates and Instructions

QI IN 22-05 - May 1, 2022

• 22-05(A) CalAIM - California Advancing & Innovating Medi-Cal
• 22-05(B) NOABD Updates & Reference Guide
• 22-05(C) NACT for Fiscal Year 22-23
• 22-05(D) Updated Acknowledgement of Receipt and BBS Notice to Clients
• 22-05(E) Consumer Perception Surveys May 16-20, 2022

QI IN 22-04 - April 1, 2022

• 22-04(A) CalAIM - California Advancing & Innovating Medi-Cal
• 22-04(B) Board of Behavioral Sciences Updates
• 22-04(C) Consumer Perception Survey
• 22-04(D) 274 Provider Network Data Process & Request
• 22-04(E) Solano County Diversity & Equity Plan - Executive Summary
• 22-04(F) Onboarding Documentation Training for Psychiatric Providers
• 22-04(G) Notice of Billing Error (NOBE) Form Update

QI IN 22-03 - March 1, 2022

• 22-03(A) COVID-19 Exceptions Updates 
• 22-03(B) Solano Behavioral Health Plan (BHP)
• 22-03(C) Progress Note Location Code Updates
• 22-03(D) External Quality Review Organization (EQRO) Review for Solano County Behavioral Health
• 22-03(E) Group Services Documentation Training
• 22-03(F) Tracking Reporting Units in Avatar

QI IN 22-02 - February 1, 2022

• 22-02(A) Updated Vaccination Requirements for Behavioral Health Facilities 
• 22-02(B) CalAIM - California Advancing & Innovating Medi-Cal
• 22-02(C) New Documentation Guidelines from DHCS
• 22-02(D) New Link for Submitting Electronic Serious Incident Reports (SIR)

QI IN 22-01 - January 1, 2022

• 22-01(A) Updated Vaccination Requirements for Behavioral Health Facilities 
• 22-01(B) CalAIM - California Advancing & Innovating Medi-Cal 
• 22-01(C) DHCS Triennial Audit Preliminary Feedback 
• 22-01(D) Quality Improvement Annual Training 
• 22-01(E) Clinical Practice Guidelines Available to Staff & Clients 
• 22-01(F) Medi-Cal Rx and Order Connect Updates

QI IN 21-07 - December 1, 2021

• 21-07(A) COVID-19 Exceptions Updates
• 21-07(B) BBS CE Requirement Waiver Expiration
• 21-07(C) CalAIM - California Advancing & Innovating Medi-Cal
• 21-07(D) New Telehealth/Telephone Billing Modifiers & Guidance
• 21-07(E) RFP for New County Mental Health Facility
• 21-07(F) Special Population Tracking Form Updated Instructions

QI IN 21-06 - November 1, 2021 

• 21-06(A) COVID-19 Exceptions Updates
• 21-06(B) Mobile Crisis Expansion 
• 21-06(C) Medi-Cal Certification Program Update Form
• 21-06(D) Keeping Beneficiary Information Safe & Confidential
• 21-06(E) Billing ICC, IHBS & TFC Reminders
• 21-06(F) Families First Prevention Services Act (FFPSA)
• 21-06(G) Important Steps for Scanning Universal Assessment & Client Service Plan (CSP)

QI IN 21-05 - October 1, 2021

• 21-05(A) COVID-19 Exceptions Updates
• 21-05(B) CalAIM California Advancing & Innovating Medi-Cal
• 21-05(C) Peer Support Specialist (PSS) Certification

QI IN 21-04 - September 1, 2021

• 21-04(A) COVID-19 Exceptions Updates
• 21-04(B) Vaccination, Testing, & Mask Requirements for Behavioral Health Facilities
• 21-04(C) CalAIM California Advancing & Innovating Medi-Cal
• 21-04(D) Updates to MHP Audit Process for 21/22 Due to CalAIM
• 21-04(E) DHCS Triennial Chart Audit & System Review Preparation
• 21-04(F) County Access to Services Webpage
• 21-04(G) Medi-Cal Rx Transition

QI IN 21-03 - August 1, 2021

• 21-03(A) COVID-19 Exceptions Updates
• 21-03(B) Urgent Service Timeliness Change from 72 to 48 Hours
• 21-03(C) CalAIM California Advancing & Innovating Medi-Cal
• 21-03(D) Language Link Virtual Remote Interpretation (VRI)
• 21-03(E) Access Line Test Calls and Test Call Schedules

QI IN 21-02 - July 1, 2021

• 21-02(A) Mobile Crisis Service Programs
• 21-02(B) Family Urgent Response System - FURS
• 21-02(C) Telehealth and Face-to-Face Codes
• 21-02(D) Referral for Psych Services in Avatar
• 21-02(E) New Language Drop Down List for Progress Notes

QI IN 21-01 - June 1, 2021

• 21-01(A) DHCS Updates: Consumer Perception Surveys & NACT
• 21-01(B) Included Diagnosis Updates
• 21-01(C) Reporting Provider Misconduct
• 21-01(D) Avatar Assessment Locator
• 21-01(E) Update to CSP 2020 Instructions